Refund policy
Final Sale & Refund Policy — AudioVex
All products purchased from AudioVex are sold as final sale and are not eligible for returns, exchanges, or refunds.
Due to the personal nature of audio and eyewear products, we are unable to accept returns once an order has been placed and fulfilled. This policy exists to ensure every customer receives a brand new, untampered product.
Before You Order We strongly encourage you to review the following before completing your purchase:
- Our full product description and specifications
- The product images and listed color options
- Any questions you may have — our support team is available at audiovex_@outlook.com before purchase
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery at audiovex_@outlook.com with your order number and a photo of the issue. Defective items will be replaced at no cost to you.
Questions? Contact us at audiovex_@outlook.com before purchasing and we will be happy to help you make the right decision.